Shari has over 20 years of experience helping clients improve their Customer’s Experience by implementing strategies that focus on people, product, process and feedback. During her career she has held several positions within Marketing, Business Development and Executive Leadership. She currently serves as the Chief Experience Officer at The CX Edge, a company that was created to serve the B2B community by developing and executing customer experience strategies that focus on client’s primary business objectives of increasing profitability by retaining and acquiring new business. Shari also formally served as the Marketing Chair for the CSCMP Chicago Board, currently serves as an Executive Board Member for Loyola’s Supply and Value Chain Center and well as the Emcee for MHEDA’s Women in... Read More »